India, which is seventh largest country, tops the charts when it comes to call center industry. From 1990s, the world has witnessed a revolution in India in terms of call center outsourcing. In fact, the firm Tholons stated that top ten outsourcing cities in the world consists of six from India, as per December 2014 report.
Types of Call Center Services in India
India being a country with renowned call centers provides services in multiple formats. Some major services which are available from this region include: