Eye for Innovation and Dedication for Success
Call Center Globally had started with the goal of helping clients offer better customer experiences through contact center services. Initially, we were limited to just a number of customer support services. But as we grew in the industry we learned that the needs of the industry were diverse. We added new services to our service list to address the multi-dimensional business problems. We came up with services such as back office support, custom software development, IVR services, telecom billing & OSS solutions and data analytics to help our clients stay ahead of their nearest competition.
Though Call Center Globally is headquartered in the USA, we have our global offices in various parts of the world. Our presence helps us offer round the clock services in time zones mentioned by the clients. We can offer multi=lingual support for non-English speaking customers.
Quick Facts about Call Center Globally
- Established in 2003 in Seattle, USA.
- Quickly grew from customer support center to various other allied helpful business services.
- A huge team of experienced and knowledgeable professionals.
- Service experience in various industries.
- Ability to extend support to various customer touch points such as email support, chat support, social media support and voice calling.
- Services offered in a secured premise using state-of-the-art technology.
- Flexibility in the service offerings to meet the organizational requirements.
- Experienced management team
- Hands on knowledge in various key industries
- Punctual about turnaround times
- Adherence to global standards in quality control and assurance
- Use of CISCO network in all processes
The world around you is changing, to keep up with the race you need to think differently and partner with an outsource call center that has a keen eye on implementing the latest technologies and services in the customer service and contact center domain. At Call Center Globally, our sole aim is to see the customers win.